MergeNinja

Privacy Policy

Last Updated: [Insert Date]

1. Introduction

Welcome to MergeNinja.com (“we,” “us,” or “our“). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website MergeNinja.com and use our software services (collectively, the “Service“).

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our Service.

2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide to us when registering for an account, using our Service, or contacting us for support. This includes:

  • Contact Information: Name, email address, phone number.
  • Account Credentials: Username and password.
  • QuickBooks Online Data: When you connect your QuickBooks Online account, we access customer data necessary to perform mail merges, such as customer names, addresses, email addresses, and other contact information.

b. Non-Personal Information

We may collect non-personal information automatically when you use the Service:

  • Usage Data: IP address, browser type, operating system, pages viewed, and the date and time of your visit.
  • Cookies and Similar Technologies: We use cookies to enhance your experience (see Section 7).

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Service: Facilitate the creation and running of mail merges using templates and your QuickBooks customer data.
  • To Improve Our Service: Analyze usage to enhance performance and user experience.
  • To Communicate with You: Send updates, notifications, and respond to inquiries.
  • To Enforce Our Terms and Policies: Ensure compliance with our End-User License Agreement and other policies.
  • For Legal Obligations: Comply with applicable laws, regulations, and legal processes.

4. Data Sharing and Disclosure

a. Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers“), provide the Service on our behalf, or assist us in analyzing how our Service is used.

  • Data Security Obligations: These Service Providers have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

c. No Third-Party Sharing for Marketing

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

5. Data Security

We prioritize the security of your data and implement industry-standard measures to protect it:

  • Encryption: Data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Personal information is accessible only to authorized personnel who require access to perform their duties.
  • Data Storage: We store your data on secure servers with safeguards against unauthorized access.

Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

  • Account Information: Retained until you delete your account or request deletion.
  • QuickBooks Data: Accessed and used solely during active sessions for mail merge processes and not stored beyond necessary operational requirements.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

  • Types of Cookies:
    • Session Cookies: Temporary cookies that remain in the cookie file of your browser until you leave the site.
    • Persistent Cookies: Remain on your device for a set period or until you delete them.
  • Purpose of Cookies:
    • Essential Cookies: Necessary for the operation of the Service.
    • Analytical Cookies: Help us to improve our website by collecting and reporting information on its usage.
  • Managing Cookies: You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.

8. Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data under certain circumstances.
  • Restriction: Request restriction of processing your personal data.
  • Portability: Request transfer of your data to another service provider.
  • Objection: Object to the processing of your personal data.

To exercise any of these rights, please contact us at support@mergeninja.com.

9. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or governmental jurisdiction where data protection laws may differ.

  • Your Consent: By providing your information, you consent to such transfers.
  • Safeguards: We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us.

  • No Control Over Third-Party Sites: We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
  • Recommendation: We advise you to review the privacy policy of every site you visit.

11. Children’s Privacy

Our Service is not intended for individuals under the age of 16 (“Children“).

  • No Collection of Children’s Data: We do not knowingly collect personal information from children under 16.
  • Parental Responsibility: If you are a parent or guardian and believe your child has provided us with personal data, please contact us. We will take steps to remove that information from our servers.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time:

  • Notification of Changes: We will notify you of any changes by posting the new Privacy Policy on this page.
  • Effective Date: Changes are effective when posted on this page.
  • Review Regularly: We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: